1. Introduction
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or choose to receive SMS/text messages from us. It also outlines the choices available to you regarding your information.
By using our Service, you agree to this Privacy Policy. Please review it carefully along with our Terms and Conditions, as together they form your agreement with us.
2. Definitions
Service: The mytripflite.com website and related SMS/text messaging services.
Personal Data: Information that identifies you, such as your name, email address, phone number, or travel details.
Usage Data: Technical information about how you use our Service, including IP address, browser type, or pages visited.
Cookies: Small files stored on your device to remember preferences and improve user experience.
Data Controller: MyTripFlite — determines how and why personal data is processed.
Service Providers: Trusted third parties assisting us (e.g., payment processors, SMS platforms).
User: You, the individual accessing or using our Service.
3. Information We Collect
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Personal details: Name, email, phone number (including SMS), address, passport or travel documentation when required for bookings.
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SMS information: Mobile number, opt-in confirmation, and message interaction data (responses, clicks).
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Technical data: IP address, device type, browser information, and site navigation behavior.
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Location data: If enabled, used for personalized offers and recommendations.
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Cookies: Used for login sessions, preferences, security enhancement, and relevant advertising.
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Additional information: Date of birth, travel preferences, survey responses, or other details you voluntarily provide.
4. How We Use Your Information
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Process flight bookings and manage user accounts
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Send confirmations, updates, and customer support communications
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Share travel deals, promotions, or newsletters (with opt-in consent)
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Communicate via SMS where permission has been granted
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Improve website performance and services through analytics
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Detect, prevent, and address fraud or security issues
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Comply with legal obligations and resolve disputes
5. SMS/Text Messaging Program
Opt-In Consent: By providing your phone number and confirming, you consent to receive recurring SMS/text messages from MyTripFlite regarding bookings, updates, and promotional offers. Consent is not required to make a purchase.
Message Frequency: Varies based on your interactions with us.
Opt-Out Instructions: Reply “STOP” to any SMS to unsubscribe. A confirmation message will follow.
Rates & Charges: Standard message and data rates may apply depending on your carrier.
Privacy Commitment: We do not sell, rent, or share your SMS opt-in data, phone number, or message content for third-party marketing purposes.
6. MyTripFlite Cookie Policy
Cookies are small data files sent by our Platform and stored on your device by your web browser. Without cookies, certain features and services would not function properly.
By using our Platforms, you consent to the use of cookies and tracking technologies described in this policy unless you opt out where applicable.
Cookie Categories Used on mytripflite.com
Strictly Necessary Cookies
These cookies enable essential website functions and cannot be disabled without impacting service availability. Examples include:
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Session cookies for form submissions and payments
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Authentication cookies for account login
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Security cookies to prevent fraudulent activity
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Multimedia session cookies
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Load-balancing cookies
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Social media sharing cookies
Functionality & Preference Cookies
These cookies enhance usability and performance, including:
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Remembering browser preferences (language, font size)
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Collecting anonymized analytics data
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Improving platform performance and capacity planning
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Supporting bookings made through partner websites
We apply strict data-minimization principles and anonymization techniques where applicable.
Advertising (Targeting) Cookies
MyTripFlite and our advertising partners (such as Google and Meta) may use cookies to display relevant ads based on prior interactions with our Platforms.
This may include cross-device tracking, remarketing campaigns, and aggregated demographic insights. IP addresses collected through analytics are anonymized.
Your Cookie Opt-Out Rights
You may control cookie settings through your browser. Opt-out preferences are browser- and device-specific and may need to be reset if cookies are cleared.
Blocking cookies may affect site functionality. Opting out of targeted advertising does not eliminate ads, only personalized ones.
7. When We Share Information
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Service Providers: Payment processors, analytics tools, SMS vendors (contractually obligated to protect data)
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Legal Obligations: Compliance with laws, regulations, or lawful requests
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Business Transfers: Mergers, acquisitions, or asset sales with safeguards
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With Your Consent: For specific, disclosed purposes
8. Data Retention
We retain personal data only as long as necessary to provide services or comply with legal requirements. SMS opt-out or deletion requests are honored within a reasonable timeframe.
9. International Transfers
Your data may be stored or processed in the United States or other jurisdictions. Appropriate safeguards are applied regardless of location.
10. Security
We use encryption, secure infrastructure, and access controls. While we strive to protect your data, no system can guarantee absolute security.
11. Your Rights
You may:
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Access, correct, or delete your data
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Restrict or object to certain processing
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Request a portable copy of your information
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Withdraw consent at any time
EU/EEA (GDPR)
You have full GDPR rights, including lodging a complaint with a supervisory authority.
California Residents (CCPA/CPRA)
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Right to know what data is collected
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Right to request deletion
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Right to opt out of data sale (we do not sell data)
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Non-discrimination for exercising rights
12. Accessibility
This Privacy Policy is:
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Linked in the website footer
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Displayed near consent language on forms and SMS opt-ins
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Referenced within SMS communications where applicable
13. Service Providers We Work With
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PCI-DSS compliant payment processors
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SMS delivery platforms
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Analytics and performance tools
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Technical infrastructure and deployment systems
14. Advertising & Remarketing
Cookies may be used to display relevant offers on third-party platforms. You can manage preferences through browser settings or opt-out tools.
15. Third-Party Links
Our website may link to external sites. MyTripFlite is not responsible for their content or privacy practices.
16. Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect data from minors.
17. Policy Updates
We may update this Privacy Policy periodically. Material changes will be reflected on this page and, where appropriate, communicated via email or site notice.